Delivery & payment for Velura System
We ship across the United Kingdom. You pay on delivery - cash or card to the courier. No prepayment required at any stage.
Pay only when your parcel arrives
Once your order is confirmed by phone, your Velura System pack is dispatched and sent to your address. On delivery, you hand payment to the courier - cash or card. If you decide not to accept the parcel, simply decline it and nothing is charged.
- No online card payment required
- Pay cash or card to the courier
- Decline the parcel - no charge
Delivery regions & timescales
| Region | Estimated delivery | Delivery fee |
|---|---|---|
| England (mainland) | 2-3 working days | Free over £20 · else £2.99 |
| Wales | 2-3 working days | Free over £20 · else £2.99 |
| Scotland (mainland) | 3-4 working days | Free over £20 · else £3.99 |
| Northern Ireland | 3-5 working days | £3.99 |
| Scottish Highlands & Islands | 4-6 working days | £5.99 |
Timescales are estimates from dispatch. Dispatch typically follows within 1-2 working days of order confirmation.
14-day return window
You have 14 calendar days from delivery to request a return on an unopened pack. See our Returns Policy for the full process.
Numbers refer to delivery service and pack specifications, not health outcomes.